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Richard.Darling@auroraelectric.net

(904) 466-0704

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Terms of Service — Aurora Electric LLC

Last updated: March 2026

1. Program/Brand Name

Aurora Electric LLC (“Aurora Electric,” “we,” “our,” or “us”) provides residential and light‑commercial electrical services in St. Johns County, Florida. These Terms of Service govern your use of our services, including communications sent through our dedicated phone number and Jobber platform.

 

2. Program Description

By contacting Aurora Electric LLC, booking service, or providing your phone number, you consent to receive SMS/text messages related to:

  • Appointment confirmations and reminders
  • Scheduling updates
  • Service‑day notifications
  • Estimates, invoices, and payment reminders
  • Project updates or follow‑up messages
  • Customer support communications

We do not send promotional or marketing messages unless you explicitly opt in.

 

3. Message & Data Rates Disclosure

Standard message and data rates may apply depending on your mobile carrier plan. You are responsible for any charges imposed by your carrier.

 

4. Message Frequency

Message frequency varies based on your interaction with Aurora Electric LLC. Typical communication includes:

  • 1–3 messages per appointment
  • Additional messages as needed for scheduling, service updates, or customer support

 

5. Opt‑Out Instructions (STOP)

You may opt out of SMS/text messaging at any time.

To stop receiving messages, text STOP to our dedicated phone number. After you send STOP, you will receive one final message confirming your opt‑out. No further messages will be sent unless you initiate contact again or request service.

 

6. Customer Support (HELP)

For help, reply HELP at any time. You may also contact us directly:

  • Phone: 904-466-0704
  • Email: richard.darling@auroraelectric.net
  • Website: auroraelectric.net

7. Privacy Policy

Your personal information is handled in accordance with our Privacy Policy, which explains how data is collected, used, and protected. View our Privacy Policy here: https://auroraelectricllc.jobbersites.com

 

8. Use of Services

By booking service, contacting us, or using our website, you agree to:

  • Provide accurate information
  • Use our services for lawful purposes
  • Not interfere with or disrupt our communication systems

 

9. Service Estimates & Work Performed

  • Estimates are valid for 14 days unless otherwise stated.
  • Work begins only after written or digital approval.
  • Changes in scope, hidden conditions, or customer‑requested additions may result in revised pricing.

 

10. Scheduling & Access

Clients must provide safe, unobstructed access to the work area, electrical panels, and equipment. Missed appointments or inaccessible work areas may result in a trip charge.

 

11. Warranty

Labor is warranted for one year unless otherwise stated. Manufacturer warranties apply to installed equipment. Warranty does not cover misuse, customer‑supplied materials, or alterations by others.

 

12. Liability

Aurora Electric LLC is not responsible for:

  • Pre‑existing issues or code violations
  • Failures caused by aging wiring or equipment
  • Damages resulting from necessary power shutdowns
  • Hidden or concealed conditions (e.g., buried wiring, inaccessible junction boxes)
  • Damage to walls, ceilings, finishes, or other building components that must be opened or disturbed to complete electrical work
  • Damage that may occur as a necessary part of accessing, repairing, or upgrading electrical systems

 

13. Changes to These Terms

We may update these Terms of Service periodically. The “Last updated” date will reflect the most recent revision. Continued use of our services constitutes acceptance of any updated terms.

 

14. Acceptance of Terms

By contacting Aurora Electric LLC, booking service, or providing your phone number, you acknowledge that you have read and agree to these Terms of Service, including SMS communication terms required by The Campaign Registry.